Got questions?
Fields
The store remains open all year long (!!!) Every day, from 10am to 5pm
Because our Maison Lavande is privately owned by a family who has chosen to share its beauty with the public. Over 30 employees work there every day to keep the lavender fields beautiful, accessible, safe and clean. The number of employees this year is higher than in previous years, even without any animation or activities.
Managing an agri-tourism site like ours is a challenge that requires a lot of hands.
Your entrance fee goes to pay the salaries of those who warmly welcome you, gently guide you and make this place into the beauty it is.
The field is open to all and as it is very large, there is room for everyone. The blooming period starts at the end of June and usually ends at the very beginning of August.
Thank you so much for thinking of us for this most magical day. Unfortunately, we do not offer an on-site wedding ceremony/reception service.
We do admit that the plan to host your celebrations in our home is something we continuously think of (a lot), but we must juggle with several challenges that are explained here: https://www.maisonlavande.ca/blogs/blog/pourquoi-ny-a-t-il-pas-de-mariage-a-la-maison-lavande-why-is-there-no-wedding-at-maison-lavande?_pos=2&_sid=48d589d1f&_ss=r
On the other hand, if you wish to have a dream setting for your photos, it is quite possible to come and take your photos at La Maison.
No reservations are necessary. All you have to do is stop by and pay for your tickets. The field is open to everyone and since it is so large, there is room for everyone.
Yes, you can bring your own lunch & take a moment to eat in the middle of our flowery fields. Our bistro is open for refreshments during the high season (lemonade, iced coffee & lavender frozen yogurt). We have tables and chairs available, but you are welcome to bring your blankets if you feel like stretching out a bit!
Our swing is always in the fields, on the outskirts. So it's accessible when our fields are too!
Of course, we reserve the right to close the lavender fields if we feel that the traffic threatens the health and safety of visitors.
We would love to keep our beautiful purple patches for months, but we have to listen to our beloved flowers and harvest them before they wilt.
Orders
Just write a short email to boutiqueenligne@maisonlavande.ca or call us at 450-473-3009 ext 1022 (with your order number and the correct shipping address ultra complete).
Next, start by making your selections of goodies. Add all the desired products to the cart and once your choices are finalized, press the little shopping bag at the top of the page to see your complete cart.
Once in the cart, you will see a summary of your items. Underneath the items is a small "This is a gift" box where you can write a personalized note for the person you are sending this box of happiness to (don't forget to sign your message!).
Finally, just enter the shipping address of the person you are giving the gift to if you want the order to be delivered directly to their home.
If you're having trouble, we're just a phone call away! x
You can also send us an email at boutiqueenligne@maisonlavande.ca .
Please note that it is not always possible to make adjustments. Once the order has been processed, it is impossible for us to modify its content. If you have a modification to make, do not delay to contact us.
First, our sincere apologies. You can send an email to boutiqueenligne@maisonlavande.ca - with your order number and a picture of the products you received. We can rectify the situation quickly.
Before reaching our store shelves, our products go through a battery of tests. These are tests that subject our formulations to extreme heat and cold and measure their effectiveness after such shocks. These tests also ensure that our products are approved by Health Canada.
All you have to do is wait for the products to thaw before you can use them effectively.
Shipping
Otherwise, the cost is fixed at $11.95+taxes anywhere in Canada or the United States!
La Maison Lavande reserves the right to revise shipping costs for remote postal codes.
Just write a short email to boutiqueenligne@maisonlavande.ca or call us at 450-473-3009 ext 1022 (with your order number and the correct shipping address ultra complete).
If you have selected a pick-up at the Saint-Eustache store, you will receive an email to let you know when your order is ready to be picked up.
Of course, the preparation & delivery time may vary during promotional periods. If you have any doubt, please do not hesitate to contact us! It will be our pleasure to answer you.
We do not have international deliveries at the moment.
Products
First, we recommend taking a long lighter and leaving the fire on the wick, even if it seems to be lit (a good 10 to 15 seconds more!). You can also try to cut the end of the wood wick. This sometimes helps the flame get a little lower and start properly. Remember that the wick is actually a small piece of wood that you are trying to lit. A bit like a campfire, you have to really work the wood and you may even have to do the little process once, two or even three times.
Then, contrary to popular belief, the soy wax helps to burn the wick. So it's actually fine if there's a little wax on the wick of your candle. It's not going to stop it from lighting, in fact it might even help it.
Finally, candles have what you could call a "memory". From the first time you light it, it is very important to let the wax melt to the sides of the container. If you blow it out and the wax solidifies without having made it to the edges, there is a much greater chance that the candle will memorize that circumference and then burn down hollowing out!
If you're more visual, we also talk about it on our blog & on our Instagram page, in the form of a little video!
We recommend to burn the candle as long as possible when you see that the wax is almost finished so that you don't have to blow it out and require it to re-solidify. If the candle is not kept on the lookout and is extinguished when the wick is almost gone, there is very little room to relight it again.
If you still see some wick on the metal base at the bottom of your candle, you can try to light it again for a last time.
Our little trick: Using a long lighter (we always recommend this type of lighter for lighting our candles, by the way), start by slowly melting the wax around the wick.
With a little patience, you may be able to light your candle for one last relaxing moment with it. You will then be able to start a new candle from your favorite collection or even discover a brand new one!
For us, it is a priority that the customer keeps his product for at least one year without the smell, the colour, the texture or the quality being affected. The ingredients chosen are high quality and never harmful to our health. We have decided to add preservatives in the majority of our formulations to ensure stability and protect our products used on the skin from bacteria.
Raw ingredients are a daily challenge and we keep ourselves up to date with the more natural alternatives available on the market.
However, there are so many schools of thought on the subject that since our products are not strictly speaking for infants, we ask our precious customers to refer to a health care professional. Your doctor will be able to make recommendations based on your pregnancy and your specific needs.
Scented oils, on the other hand, are a gentle blend of synthetic fragrances. They do not have healing properties, but rather are used to create ambiance in the home & to perfume rooms!
In any case, these two types of oils can be used on dryer balls and in electric diffusers with only a few drops. Both are highly concentrated. Now it's up to you to discover your favorite oil!
We have since created generous sizes so you can fill the bottles with your favorite products.
Returns
Search
Otherwise, the cost is fixed at $11.95+taxes anywhere in Canada or the United States!
La Maison Lavande reserves the right to revise shipping costs for remote postal codes.
Just write a short email to boutiqueenligne@maisonlavande.ca or call us at 450-473-3009 ext 1022 (with your order number and the correct shipping address ultra complete).
If you have selected a pick-up at the Saint-Eustache store, you will receive an email to let you know when your order is ready to be picked up.
Of course, the preparation & delivery time may vary during promotional periods. If you have any doubt, please do not hesitate to contact us! It will be our pleasure to answer you.
We do not have international deliveries at the moment.
Just write a short email to boutiqueenligne@maisonlavande.ca or call us at 450-473-3009 ext 1022 (with your order number and the correct shipping address ultra complete).
Next, start by making your selections of goodies. Add all the desired products to the cart and once your choices are finalized, press the little shopping bag at the top of the page to see your complete cart.
Once in the cart, you will see a summary of your items. Underneath the items is a small "This is a gift" box where you can write a personalized note for the person you are sending this box of happiness to (don't forget to sign your message!).
Finally, just enter the shipping address of the person you are giving the gift to if you want the order to be delivered directly to their home.
If you're having trouble, we're just a phone call away! x
You can also send us an email at boutiqueenligne@maisonlavande.ca .
Please note that it is not always possible to make adjustments. Once the order has been processed, it is impossible for us to modify its content. If you have a modification to make, do not delay to contact us.
First, our sincere apologies. You can send an email to boutiqueenligne@maisonlavande.ca - with your order number and a picture of the products you received. We can rectify the situation quickly.
Before reaching our store shelves, our products go through a battery of tests. These are tests that subject our formulations to extreme heat and cold and measure their effectiveness after such shocks. These tests also ensure that our products are approved by Health Canada.
All you have to do is wait for the products to thaw before you can use them effectively.
First, we recommend taking a long lighter and leaving the fire on the wick, even if it seems to be lit (a good 10 to 15 seconds more!). You can also try to cut the end of the wood wick. This sometimes helps the flame get a little lower and start properly. Remember that the wick is actually a small piece of wood that you are trying to lit. A bit like a campfire, you have to really work the wood and you may even have to do the little process once, two or even three times.
Then, contrary to popular belief, the soy wax helps to burn the wick. So it's actually fine if there's a little wax on the wick of your candle. It's not going to stop it from lighting, in fact it might even help it.
Finally, candles have what you could call a "memory". From the first time you light it, it is very important to let the wax melt to the sides of the container. If you blow it out and the wax solidifies without having made it to the edges, there is a much greater chance that the candle will memorize that circumference and then burn down hollowing out!
If you're more visual, we also talk about it on our blog & on our Instagram page, in the form of a little video!
We recommend to burn the candle as long as possible when you see that the wax is almost finished so that you don't have to blow it out and require it to re-solidify. If the candle is not kept on the lookout and is extinguished when the wick is almost gone, there is very little room to relight it again.
If you still see some wick on the metal base at the bottom of your candle, you can try to light it again for a last time.
Our little trick: Using a long lighter (we always recommend this type of lighter for lighting our candles, by the way), start by slowly melting the wax around the wick.
With a little patience, you may be able to light your candle for one last relaxing moment with it. You will then be able to start a new candle from your favorite collection or even discover a brand new one!
For us, it is a priority that the customer keeps his product for at least one year without the smell, the colour, the texture or the quality being affected. The ingredients chosen are high quality and never harmful to our health. We have decided to add preservatives in the majority of our formulations to ensure stability and protect our products used on the skin from bacteria.
Raw ingredients are a daily challenge and we keep ourselves up to date with the more natural alternatives available on the market.
However, there are so many schools of thought on the subject that since our products are not strictly speaking for infants, we ask our precious customers to refer to a health care professional. Your doctor will be able to make recommendations based on your pregnancy and your specific needs.
Scented oils, on the other hand, are a gentle blend of synthetic fragrances. They do not have healing properties, but rather are used to create ambiance in the home & to perfume rooms!
In any case, these two types of oils can be used on dryer balls and in electric diffusers with only a few drops. Both are highly concentrated. Now it's up to you to discover your favorite oil!
We have since created generous sizes so you can fill the bottles with your favorite products.
The store remains open all year long (!!!) Every day, from 10am to 5pm
Because our Maison Lavande is privately owned by a family who has chosen to share its beauty with the public. Over 30 employees work there every day to keep the lavender fields beautiful, accessible, safe and clean. The number of employees this year is higher than in previous years, even without any animation or activities.
Managing an agri-tourism site like ours is a challenge that requires a lot of hands.
Your entrance fee goes to pay the salaries of those who warmly welcome you, gently guide you and make this place into the beauty it is.
The field is open to all and as it is very large, there is room for everyone. The blooming period starts at the end of June and usually ends at the very beginning of August.
Thank you so much for thinking of us for this most magical day. Unfortunately, we do not offer an on-site wedding ceremony/reception service.
We do admit that the plan to host your celebrations in our home is something we continuously think of (a lot), but we must juggle with several challenges that are explained here: https://www.maisonlavande.ca/blogs/blog/pourquoi-ny-a-t-il-pas-de-mariage-a-la-maison-lavande-why-is-there-no-wedding-at-maison-lavande?_pos=2&_sid=48d589d1f&_ss=r
On the other hand, if you wish to have a dream setting for your photos, it is quite possible to come and take your photos at La Maison.
No reservations are necessary. All you have to do is stop by and pay for your tickets. The field is open to everyone and since it is so large, there is room for everyone.
Yes, you can bring your own lunch & take a moment to eat in the middle of our flowery fields. Our bistro is open for refreshments during the high season (lemonade, iced coffee & lavender frozen yogurt). We have tables and chairs available, but you are welcome to bring your blankets if you feel like stretching out a bit!
Our swing is always in the fields, on the outskirts. So it's accessible when our fields are too!
Of course, we reserve the right to close the lavender fields if we feel that the traffic threatens the health and safety of visitors.
We would love to keep our beautiful purple patches for months, but we have to listen to our beloved flowers and harvest them before they wilt.
To simplify your life, we have calculated everything for you. The amount before taxes & before discounts that must be reached to get the free shipping is 107,15$.
The order preparation time is currently about 1 to 5 days. Then, your package is picked up by our carrier (Canada Post or Nationex) and they are the ones who bring your goodies to you! Unfortunately, we cannot guarantee the delivery time.
As soon as your delicacies are packaged and ready to be picked up at our warehouse, you will receive an email to notify you. This email will contain your tracking number.
We estimate about 5-10 business days from the time you place your order to the time it arrives at your door!
- November 24, 2023: in stores & online
- November 25 & 26, 2023: online only
- 30% discount offer, cannot be applied to orders placed before or after the dates mentioned.
- The "À petit prix" section, gift cards and gift sets are excluded from this discount (one promotion per transaction, always).
- No promotional code to remember, everything is automatic!
- Please check your order before sending it to us, as changes will not be possible once your order has been confirmed.
- Free shipping on orders over $75 BEFORE taxes and AFTER promotions (check the subtotal!)
- While quantities last
- Thank you so much!!! X
Here are the free gifts:
STAGE 1 — with the purchase of 40$: an all purpose cleaner (500ml - Pure Lavender)
STAGE 2 — with the purchase of 80$ : one all purpose cleaner (500ml - Pure Lavender) + one dish soap (500 ml)
STAGE 3 — with the purchase of $120: an all purpose cleaner (500ml - Pure Lavender) + a dish soap (500 ml) + a laundry detergent (2L)
Just check your subtotal to make sure it reaches a minimum of levels & enter the promotion code "ALLOLATERRE".
The subtotal line (i.e. before taxes & shipping) must be greater than $40, $80 or $120 in order to include your gift(s)!
It is normal that the offered products do not appear in your cart, we will take care of putting the right items in your precious order.
It is very easy to find because there is a line named Subtotal that is dedicated to this information. You will find it under the summary of your items, in the checkout process.
This will ensure that you can check the accuracy of your order easily!
You will receive, as always, an email with your tracking number as soon as your box is packed & given to the carrier.
If you have selected a pick-up at the Saint-Eustache store, you will receive an email to notify you when your order is ready for pick-up. Simply wait for this email to come to the Mother House.
We are waiting for you in Saint-Eustache, Laval, Chicoutimi, Saint-Bruno & Quebec.