2024 candle recall gift card

First, we would like to thank you for your patience and understanding throughout this process.We hope this gesture brings you comfort and satisfaction. 
 
 
The refund was made on a gift card, sent directly to the email indicated in your form or messages. The amount of your gift card corresponds to the value of your candle(s) purchased & affected by the voluntary recall of the House. Please note that all candles purchased in gift boxes, as well as those dating from before 2023 were not affected by this recall.
 
 

 
Here's more information about your 2024 candle recall gift card:
 
How to use it?
This gift card has no expiration date and can be used at your convenience
  • - On our online store,
  • - Throughout our mobile app,
  • - In our physical stores,
  • - Or even during a visit to our agritourism site.

To use it online or via the mobile app, simply enter the gift card code in the designated field during checkout. If you visit one of our physical stores or our agritourism site, just present the QR code to the person assisting you at the checkout.
 
Other questions?
 
If you have any questions or notice a small error in the processing of your request, please don’t hesitate to reach out to us at bougie@maisonlavande.ca
 
Thank you once again for your understanding and for the trust you place in Maison Lavande. X